At a glance
Batch traceability is the ability to trace each granulate lot from producer through transloading to end customer. In practice it means: knowing which big-bag entered which compartment of which silo trailer at what moment, under what order number.
For corporate customers (LG Chem, Borealis, Synthos, SABIC) — this is foundation of cooperation. Without batch tracking — a transloading terminal cannot meet contractual quality requirements.
| Parameter | Value |
|---|---|
| Recording system | ERP + barcode scanning |
| Granularity | per big-bag |
| Documentation retention | 5 years (10 years food-grade) |
| Data exchange formats | EDI, XML, REST API |
| Audit on request | Yes (12–24 month cycle) |
| Query response time | 4h (≤6 months), 24h (older) |
| Standard | ISO 9001:2015 |
Why traceability matters — granulate producer perspective
A PE/PP granulate producer (LG Chem, Borealis, SABIC) is responsible to their end customer for material quality. The end customer (e.g. medical film producer, cosmetic packaging, food packaging) has their own specifications and quality requirements.
When the end customer raises a claim — typically the problem concerns a specific production lot, e.g. “lot 2025-04-15-PE-LD-7” had MFI variations outside specification. The producer must quickly identify:
- Which other lots from the same period may be affected — review of production protocols, raw materials, process parameters
- Where those lots are in the distribution chain — which are still in warehouse, which already at customers, which in transit
- Whether the issue affects the entire lot or specific big-bags — sometimes the defect is local (one production batch, one raw material lot)
Without batch traceability at transloading terminal level — the producer loses control over step three. Sales recall must be broad (entire production from period), costing many times more than maintaining batch tracking standard with partners.
What exactly we track at SMIALA terminal
Big-bag level
Each physical big-bag has its identity in the system:
- Producer lot number — from label affixed by supplier (e.g. “BAT-2025-04-15-PE-LD-7-1024”)
- Container/delivery number — from shipping documents
- Terminal arrival date — automatic timestamp at inbound weighing
- Warehouse location — zone/rack/level
- Status — arrived / in warehouse / loaded / dispatched
- Operating staff — employee identification from system
Transloading level
At silo trailer loading:
- Customer order number — reference through entire process
- Silo trailer registration — and model (Spitzer SF/SK, Feldbinder Cement, etc.)
- Compartment number — for multi-compartment silo trailers
- Big-bag sequence — which entered first, second, etc.
- Start/stop times — minute precision
- Loading operator — identification
- Silo trailer driver — from documents
Final documentation level
In transloading protocol:
- List of all big-bags (lot numbers) loaded into silo trailer
- Big-bag ↔ compartment ↔ time position linkage
- Total weights (gross/net) — verification against declared volume
- Operator and driver signatures
- Attachments: photographs of key moments (container opening, first big-bag opening, final compartment before closing)
Workflow in practice — step by step
Step 1: Material arrival with lot numbers
Supplier sends advance notification with list of lot numbers in container. ERP system at terminal receives this list before material arrival.
Container enters site. Operator:
- Verifies container number against list
- Scans first big-bags during unloading (sample every 5–10 big-bags)
- Records unexpected discrepancies (missing label, damaged label) in system as exception
Step 2: Warehousing with batch segregation
Big-bags from different lots are physically segregated in warehouse:
- Each lot has its zone (or rack) with clear marking
- ERP system knows location of each big-bag
- Operator can at any time display: where is lot X, how many big-bags, what weight
This requires operator discipline and audit procedures — a warehouse with 2000 big-bags can look chaotic, but the system must know exactly what is where.
Step 3: Loading preparation
Customer orders loading to silo trailer. Operator receives:
- Order number from system
- List of big-bags to load (typically all from given lot)
- Receiving silo trailer number
Before compartment opening:
- Verify compartment cleanliness certificate (or wash on site)
- Check silo trailer compatibility with customer requirements (compatible type with material)
Step 4: Loading with per-big-bag recording
Each big-bag before lifting over inlet:
- Label scan or manual number entry
- System confirms link with active order
- Recording start of emptying time
- After completion — recording end time
This allows later reconstruction of sequence: first big-bag entered at 09:32, second at 09:36, etc.
Step 5: Final documentation and data transmission
After compartment closing and silo trailer weighing:
- System generates transloading protocol (PDF)
- For customers with EDI integration — automatic completion notification
- Customer receives full lot ↔ compartment ↔ weight map
Corporate standards — what they require
Corporate producers (e.g. LG Chem) — full traceability requirement
Typical requirements that major PE/PP producers place on transloading terminals handling their material:
- Per-big-bag tracking mandatory
- Dedicated silo trailer compartment per lot (no mixing)
- Compartment cleanliness certificate before each loading
- Photographic documentation of material condition (sample every 5–10 big-bags)
- Data exchange format agreed individually with the customer
- Documentation retention: typically several years
Borealis / SABIC / INEOS
Similar requirements:
- Full batch-level traceability
- Dedicated equipment for premium grades (no shared forklifts/compartments with other materials)
- Audit access — possibility of on-demand audit with 30 days advance notice
- Reporting: weekly activity reports
Food-grade / FDA customers
Additional requirements:
- Higher granularity of photographic documentation
- Cleanliness certificates with microbiological testing (for contact-grade materials)
- Documentation retention 10 years
- Dedicated forklifts and operators with food hygiene certifications
Integration with customer systems
EDI format
Most common for large customers. Standard messages:
- DESADV (Despatch Advice) — customer to us: incoming delivery notification
- RECADV (Receipt Advice) — us to customer: receipt confirmation with lot numbers
- INVRPT (Inventory Report) — periodic warehouse status report
Setup: 2–4 weeks at start. Requires coordination with customer IT and field mapping.
REST API
For customers with modern ERP systems — direct access to our system. Endpoints:
GET /orders/{id}— order statusGET /batches/{batch_id}/location— lot location in our warehousePOST /orders— new order (from customer system)GET /protocols/{order_id}— transloading protocol
Authentication: API key rotated every 90 days.
XML feed
For customers needing periodic reports — daily/weekly XML with activity. Downloadable via FTPS or sent by email.
Audits and compliance
Internal audits
ISO 9001:2015 requires internal audits — conducted annually by designated audit team (non-operational). Scope:
- Batch tracking procedures
- SOP documentation currency
- Sample 20 orders from year — full documentation control
- Operator interviews — do they know and apply procedures
Customer audits
Customers may audit our process — typically every 12–24 months. Procedure:
- Audit notification: 30 days
- Initial audit agenda agreed with customer
- Audit: 1–2 days on site
- Audit report: 4 weeks post-audit
- Corrective action plan (if required): another 4 weeks
Standard audit covers: historical order documentation, ERP system, operator interviews, warehouse visit, observation of real transloading operation.
External certification body audits
ISO 9001:2015 certification audited annually by accredited certification body. Scope: full quality management system including traceability procedures.
What to do when customer reports a claim
Standard procedure
Customer contacts us with:
- Order number
- Problem description
- Information from which end customer the claim originated
Our response (up to 4 business hours for orders <6 months):
- Full transloading protocol
- List of all lot numbers in given silo trailer
- Time sequence of loading
- Photos from process (if available)
- Operator and driver signatures
Customer based on this documentation:
- Identifies which other shipments may have contained the same lot
- Contacts granulate producer with specific lot number
- Decides on potential distribution recall
Recall procedure (when lot defect confirmed)
If producer announces lot recall, customer contacts all intermediaries (including our terminal). Procedure:
- Identification: which big-bags/silo trailers from this lot are still at us or passed through us
- Communication: list of all recipients from our stock
- Action: standstill on given lot, awaiting producer instructions
- Documentation: recall report — actions taken, big-bags held/withdrawn, dates
Response time: 8h for status confirmation, 48h for full action list.
Contact
PHS Magnum / SMIALA
- Phone: +48 664 135 005
- E-mail: biuro@magnumchorula.pl
- Address: ul. Kościelna 9, 47-316 Chorula, Poland
For batch traceability inquiries:
- Historical claims — please provide order number
- New customers — possibility of system and procedure presentation (on-site or remote)
- Traceability audit — 30-day advance notice
Related: Big-bag to silo trailer — workflow · Container to silo trailer — for importers · Storage with batch segregation · Asian import workflow · Visit our facility · Contact

